About Us

When one thinks of a safari, one thinks of Africa, specifically east Africa. Immediately images of wildlife, the sun, endless golden terrain, exotic flora and fauna, tropical sandy beaches, strong smiling people with mystical lifestyles and traditions all come to mind. The beauty of the bush and excitement of a safari are what makes an African safari such a magical experience.

Our vision:

“To be the preferred Travel, Tours and Safaris agency in East Africa by applying Global practices within Local markets”

Our mission:

“To provide quality services to our clients by continuously working toward meeting and exceeding customer needs and expectations through a customer focused approach”

Our Values:

• We focus on the customer needs

• We source for the best rates

• We aim to meet and exceed customer expectations

• We observe Best Practices

• We have quality management systems

• We provide quick and reliable response

• We provide 24 hour assistance

• We provide dedicated personnel services

• We practice fair competition

Our Services:

• Ticketing Services (Issuance of Air travel tickets)

• Inbound and Outbound Hotel Bookings

• Visa application Services

• Tours and Safaris

• Seminars and Conferences

• Airport Transfers Services

• Car Hire Services

• Meet and Greet Services

• VIP Lounge Services

• Global Travel Assistance

• Leisure Travel

• Travel Insurance

• International SOS Tracking Services

Pinnacle Travel & Safaris is one of Kenya’s leading tour operators, with a team of dedicated professionals who love this part of Africa and want to ensure that each person who travels through the company, experience the beauty of the place as our personal guest and not a tourist.