About Us

Pinnacle (K) Travel & Safaris is a Tours, Travel and Safaris agency based in Nairobi and currently located at Kilimani at Mowaka The Place along Wood Avenue, which aims to explore the vast tourism industry across East Africa by delivering packaged services to companies and individuals within the region; thereby providing tailored and dedicated services to both our Partners , and Valued clients.
Since Pinnacle (K) Travel & Safaris begun in March 12
th 2004 we have served 100’s of clients, either through our Business to Customer (B 2 C) service module including individuals,
referrals and walk-ins or Business to Business (B 2 B) service module including corporates, NGO’s, Governments and Institutions.

We recognize that to be successful, we must work together with our Partners to achieve our mutual goals. We strongly encourage an open exchange of information about business
objectives and practices, and share results and learning. We seek out opportunities that benefit all stakeholders and invest to create new value for our Clients

Our vision:

“To be the preferred Travel, Tours and Safaris agency in East Africa by applying Global
practices within Local markets”

Our mission:

“To provide quality services to our clients by continuously working toward meeting and
exceeding customer needs and expectations through a customer focused approach”

 Our Values:

  • We focus on customer needs.
  • We source for the best rates.
  • We aim to meet and exceed customer expectations.
  • We observe Industry Best Practice.
  • We have quality management systems

Our Values:

  •  We provide quick and reliable response.
  • We provide 24 hour assistance
  • We provide dedicated personnel services
  • We practice fair competition